Last updated: 12 September 2026
KM Global (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use kmglobal.online (the “Website”), purchase our books, contact us, or otherwise interact with us through the Website.
By using our Website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
KM Global is the operator of this Website.
Website: https://kmglobal.online
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us using the contact details provided on our Website.
2. Information We Collect
Depending on how you use our Website, we may collect the following information:
Information you provide to us
When you purchase a book, contact us, or otherwise interact with the Website, you may provide information such as:
- Your name
- Email address
- Telephone or mobile number
- Billing and delivery address
- Shipping information
- Information relating to your order
- Messages or other information you voluntarily provide to us
We only request information that is reasonably necessary for the relevant purpose.
Payment information
If you purchase products through our Website, payment information may be processed by our third-party payment provider.
Where payment processing is handled by a third-party payment service, we generally do not have access to or store your complete payment card details. Payment information is handled according to the payment provider’s own privacy policy and security practices.
3. How We Use Your Information
We may use personal information collected through the Website to:
- Process and fulfil orders
- Arrange delivery of purchased products
- Communicate with you about your order
- Respond to enquiries and customer-service requests
- Process returns, refunds or exchanges where applicable
- Maintain and improve our Website
- Understand how visitors use our Website
- Detect and prevent fraud, abuse or security issues
- Comply with legal and regulatory obligations
- Communicate with you where you have requested or consented to receive communications
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Sharing Your Personal Information
We do not sell or rent your personal information to third parties.
We may share relevant personal information with trusted third parties where this is necessary to operate our business and provide services to you.
These may include:
- Payment processors
- Delivery and courier providers
- Website hosting and technology providers
- Analytics and website-performance providers
- IT, security and technical service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where required by law
Third parties are only provided with information that is reasonably necessary for the relevant service or legal requirement.
5. Cookies
Our Website may use cookies and similar technologies.
Cookies are small files stored on your device that can help a website remember information about your visit and improve functionality.
We may use cookies for purposes such as:
- Keeping the Website functioning properly
- Remembering preferences
- Understanding Website usage
- Improving Website performance
- Measuring traffic and visitor behaviour
- Supporting security and fraud prevention
Some cookies may be placed by third-party services that we use.
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some Website functionality.
6. Analytics
We may use analytics services to understand how visitors use our Website, including information such as:
- Pages visited
- Approximate location
- Device and browser information
- Referral sources
- Time spent on pages
- General Website interactions
Analytics information helps us understand Website performance and improve the experience for visitors.
Where applicable, analytics providers may process information in accordance with their own privacy policies.
7. Information About Children
Our Website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us with personal information without the appropriate consent, please contact us so that we can take reasonable steps to address the situation.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should therefore understand that we cannot guarantee absolute security of information transmitted to or through the Website.
9. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Complete transactions and provide services
- Maintain business and transaction records
- Resolve disputes
- Handle customer-service matters
- Meet accounting, tax and other legal obligations
- Protect our legitimate business interests
The period for which information is retained will depend on the type of information and the purpose for which it was collected.
10. Your Privacy Rights
Subject to applicable law, you may have rights regarding the personal information we hold about you.
These may include the right to:
- Ask what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
- Request further information about how your personal information is processed
Some requests may be subject to legal limitations or verification requirements.
If you would like to exercise a privacy right, please contact us.
11. POPIA
KM Global operates in South Africa and seeks to handle personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.
We aim to process personal information lawfully, reasonably and transparently, and only for specific and legitimate purposes.
Where applicable, you may have rights under POPIA concerning access to, correction of, and deletion of your personal information, as well as the right to object to certain processing.
You may also have the right to lodge a complaint with the Information Regulator of South Africa if you believe that your personal information has been processed unlawfully.
12. Third-Party Websites and Services
Our Website may contain links to third-party websites or use third-party services.
Third-party websites and services operate under their own privacy policies and terms. We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing it with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, technology or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact KM Global through the contact information available on our Website.
Website: https://kmglobal.online